frequently asked Questions...

We have put together answers to the most popular enquiries we receive.

fAQs

We offer intensive driving courses that let you complete your lessons and practical test within a short space of time — ideal for learners who want to get on the road quickly.

If you’d prefer a more flexible approach, that’s no problem. You decide how to use your lesson hours, giving you the freedom to pace your course in a way that fits your lifestyle and learning style.

At Practical Pass, we provide three tailored driving courses designed to match your level of experience:

Novice Course – Ideal for complete beginners who are starting from scratch.

Midway Course – Perfect if you’ve had some lessons before and want to build on your existing skills.

Enhanced Course – Best suited for confident learners who just need a final boost before taking their test.

Each course comes with different hour options, so it’s important to choose the one that reflects your current ability. You can find full details of all three courses in the “Our Courses” section of our website.

You can add extra lessons to your course at a pro-rata rate if needed. We simply ask that you keep your practical test date realistic, giving yourself enough time to feel confident and fully prepared for your practical test.

Every course comes with the driving hours shown on your booking confirmation, so you’ll always know what to expect. You’ll learn with the same instructor from start to finish, and when it’s time for your test, you’ll take it in the same car you’ve been practicing in — helping you feel comfortable and confident on the day.

Your booking price also includes your practical test and, if needed, your theory test too.

With every driving course, 2 hours are set aside for your test day. So, if you book a 20-hour course, you’ll enjoy 18 hours of lessons with your instructor beforehand. Then on test day, you’ll have an hour to get familiar with the roads around the test centre, followed by your one-hour practical test.

Many learners find that intensive driving courses give them the best chance of passing. With a clear schedule and a test already in place, everything feels more structured and less overwhelming. Because the lessons are closer together, it’s easier to remember what you’ve learned and build your confidence step by step — no matter your starting level.

When you book one of our driving courses, we’ll provide you with your Learner Log. This sets out all the dates and times of your lessons, so you know exactly what to expect. You can schedule lessons yourself, or ask your allocated instructor for advice along the way.

All of your course hours will be completed before your practical test, keeping your learning structured and focused. With your Learner Log, you stay in control of your progress from start to finish.

No not at all. Courses are flexible and are set out to suit your needs.

Depending on your own schedule and the instructor’s availability, it’s possible to tailor your course to the hours that suit you.

While no driving school can promise a guaranteed pass — as it’s you taking the test on the day — we’re proud of the success our learners achieve.

At Practical Pass, our current pass rates range from 74% to 91%, depending on the course, which is well above the national average.

Of course! You can learn in either a manual or an automatic car — the choice is completely yours.

Just select your preference when booking your course and practical test.

Our DVSA-approved instructors will be happy to pick you up and drop you off within the test centre area where you’ll be taking your practical test.

You can chat through the details with us when booking, or with your allocated instructor once your course begins.

Payments and Pricing

The cost of our intensive driving courses depends only on the number of hours you choose. Every course includes both your practical and theory test, so the only difference is how many hours of lessons are built in.

You’ll find a full list of prices on our Courses page.

Our mission is to help you pass your practical test as quickly and smoothly as possible — and keeping our learners happy is just as important.

To give you extra peace of mind, we offer a full refund if:

We don’t book your practical test within 21 working days of your booking.

We can’t connect you with a driving instructor in good time for your lessons to be completed.

Getting started couldn’t be easier! You can book online by clicking the BOOK NOW button on our website — just pick your test centre and the course that suits you best.

Prefer a more personal touch? Give us a call on 01524 932 000 and one of our team will be happy to set everything up for you and send your confirmation straight away.

Payments are quick and secure, and we accept all major credit and debit cards.

No unfortunately we do not accept installments at the moment.

Your Practical Test

When booking your course, you’ll be able to choose your practical driving test from the dates available at your local test centre. Your test will always take place in the final 2 hours of your course.

We’ll provide you with the exact time, date, and test centre details once your booking is confirmed. If the available test dates are later than the one you hoped for, we’ll let you know right away and give you the option before confirming.

For the most up-to-date test availability, you can also give us a call on 01524 932 000 and our team will be happy to help.

The test dates we’re currently offering were actually secured as far back as last year. Thanks to our early bookings, we’re now able to make these slots available for our current learners — giving you the chance to take your test much sooner than if you booked directly.

Existing Learners

When booking your course, you’ll be able to choose your preferred start date, and we’ll always do our best to accommodate it. Within a week of booking, your instructor will get in touch to confirm details and help you plan your lessons leading up to your practical test.

At Practical Pass, we take all complaints seriously and are committed to resolving any concerns quickly and fairly. We encourage you to call us first so we can try to resolve the issue directly.

If you remain unsatisfied, please email us at hello@practicalpass.com. You will receive an immediate acknowledgement, and a member of our dedicated customer care team will contact you within 5 working days to address your complaint in full.

About Us

At Practical Pass we specialise in making the journey to getting your licence as smooth and stress-free as possible. From flexible driving courses tailored to every learner, to priority test booking services that cut down waiting times, we’re here to give our students the best possible start on the road.

Our team works with a nationwide network of professional DVSA-approved instructors who bring both expertise and patience to every lesson. By combining modern teaching methods with a streamlined booking system, we’ve supported thousands of learners in achieving their driving goals faster and with confidence.

We offer driving courses across mainland Great Britain and Northern Ireland, covering all major cities including London, Manchester, Birmingham, Bristol, Edinburgh, Glasgow, Leeds, and many more.

When you book with us, you’ll be matched with a DVSA-approved instructor to ensure high-quality training. Our online booking system allows you to view all available test centres in a convenient drop-down menu before selecting your preferred date.

If you’d prefer to book by phone or have any questions, our friendly team is just a call away on 01524 932 000. We’re here to help guide you through the process and secure your place quickly and easily

You can get in contact with us in many ways.

Calling us on 01524 932 000

Our website www.practicalpass.com

Our email hello@practicalpass.com

Our office is at:

5 Thurnham Street
Lancaster 
LA1 1XU

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar 

follow us